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SI Connections

Verizon Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Account Manager

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What they do

A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.

$66,807 / year median in New Jersey

-13% projected decline

Explore Career

Job Description

Verizon Representative SI Connections Cherry Hill, NJ Job Details Full-time $45,000 - $55,000 a year 1 day ago Benefits Opportunities for advancement Qualifications Customer communication Full Job Description At SI Connect, we help customers stay connected through trusted wireless and broadband solutions while supporting business growth through customer-focused telecommunications services. As our Verizon campaign continues to expand, we are looking for a motivated Verizon Representative to join our growing team. This is a full-time, face-to-face role designed for someone who enjoys customer interaction, thrives in a fast-paced environment, and wants to gain hands-on experience in sales, customer engagement, account support, and telecommunications services. As a Verizon Representative, you will work directly with customers to explain Verizon wireless and home internet solutions, support account activations, and contribute to customer acquisition and daily sales goals. What You'll Be Doing Meet directly with customers to present Verizon wireless, broadband, and home internet services. Explain pricing, promotions, service features, account upgrades, and device options clearly and professionally. Assist customers with account setup, activations, service changes, upgrades, and ongoing account support. Identify customer needs and recommend Verizon wireless and internet solutions that best fit their lifestyle and usage. Support customer acquisition efforts while contributing to daily and weekly sales performance goals. Maintain accurate customer account records, sales activity tracking, and service information. Why This Opportunity Stands Out As a Verizon Representative , you'll gain direct exposure to customer sales, account management, customer acquisition, and telecommunications services in a performance-driven environment. You'll develop confidence leading customer conversations, presenting Verizon solutions, and building valuable communication, sales, and relationship management skills. With hands-on training, ongoing mentorship, and opportunities for advancement, you'll have the support needed to grow your career while making a meaningful impact on customers every day. What We're Looking For Strong communication and interpersonal skills with the confidence to engage customers in a face-to-face environment. Motivated, goal-oriented, and eager to learn while building experience in sales, customer service, business, or account management. Organized, dependable, and detail-oriented with the ability to manage multiple customer interactions effectively. Previous experience in retail, hospitality, customer service, sales, or telecommunications is a plus, but not required—we provide comprehensive training.
Pay:
$45,000.00 - $55,000.00 per year
Work Location:
In person