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Customer Service Logistics Coordinator
Job Description
Our client, a Trucking & Logistics company is seeking an experienced Warehouse Coordinator to join their busy warehouse operations team. This is an important office-based position that works closely with customers, drivers, carriers, and warehouse personnel to keep daily operations running smoothly. The ideal candidate should be an organized, dependable, and professional problem solver who understands the fast-paced nature of the warehouse and logistics industry. You should be comfortable managing appointments, customer requests, phone calls, emails, and data entry while effectively balancing multiple priorities. 3PL WMS Software Experience Required Candidates should have hands-on experience working with warehouse management software. Entering and maintaining orders, shipments, appointments, inventory, and other warehouse information. Key Responsibilities Coordinate daily warehouse appointments and schedules Answer and manage incoming customer and driver calls Communicate professionally with customers, carriers, drivers, and warehouse staff Enter and update orders, shipments, appointments, and inventory information in the 3PL WMS Monitor shipments and provide order/status updates Coordinate with warehouse personnel to ensure appointments and shipments are handled efficiently Respond to customer emails and inquiries Prepare reports and maintain accurate records Assist with general warehouse administrative and customer service functions Identify and resolve issues before they impact the customer Help maintain an organized and efficient warehouse office What We're Looking For Hands-on experience with the Previous experience in warehouse coordination, logistics, transportation, distribution, or warehouse customer service Experience working with warehouse management software Strong knowledge of Microsoft Excel, Word, and Outlook Excellent communication and telephone skills Strong attention to detail and organizational skills Ability to multitask and prioritize in a busy environment Professional, pleasant, and customer focused personality Reliable, punctual, and dependable Ability to work independently while also being a strong team player Premier Personnel Group, Inc. is one of New Jersey's most respected agencies in providing permanent and temporary personnel. With our guiding principle
•
INTEGRITY
•-always in the forefront, we offer our clients a timely solution to their immediate employment needs.
Pay:
$20.00
•$23.00 per hour
Work Location:
In person