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JI
JPG Insurance
Personal Lines Account Manager
Career Insights for Customer Service Account Manager
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Scorecard
Based on Nevada data
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What they do
A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.
$83,142 / year median in Nevada
-9% projected decline
Job Description
NOW HIRING
Personal Lines Account Manager JPG Insurance | Las Vegas, NV | Full-Time | On-Site Are you an experienced Personal Lines insurance professional who knows how to take care of clients and get things done? JPG Insurance is growing, and we're looking for a licensed Personal Lines Account Manager to join our team in our Southern Highlands office. We're not looking for someone who simply processes endorsements and answers emails. We're looking for someone who builds relationships, solves problems, stays ahead of client needs, and takes ownership of their accounts. If you know insurance, enjoy working directly with clients, and take pride in providing exceptional service, we want to meet you.REQUIRED QUALIFICATION ACTIVE NEVADA PROPERTY & CASUALTY INSURANCE LICENSE REQUIRED.
Please do not apply if you do not currently hold an active Nevada P&C license. What You'll Be Doing As a Personal Lines Account Manager, you'll manage and service a book of personal insurance accounts while working closely with clients, carriers, and our internal team.Your day-to-day responsibilities will include:
Building strong, long-term relationships with clients Providing proactive, personalized customer service Managing personal lines accounts including Home, Auto, Umbrella, Personal Articles, and other personal insurance products Processing policy changes, endorsements, documentation, and other service requests Quoting and assisting with new personal lines business Reviewing policies and identifying potential coverage gaps or additional insurance needs Assisting with renewals, remarketing, and coverage reviews Communicating directly with insurance carriers and underwriters Following up on inspections, applications, documentation, and outstanding items Maintaining accurate and detailed client and policy records Assisting clients with the claims process and helping them understand next steps Identifying opportunities to improve the client experience and agency processes Collaborating with the team to ensure clients receive timely, accurate, and exceptional service What Makes Someone Great in This Role? We're looking for someone who is: Licensed- Active Nevada P&C license is a must Experienced
- Previous Personal Lines agency or brokerage experience preferred Client-focused
- You genuinely enjoy helping people and building relationships Proactive
- You don't wait for problems to find you; you follow up and stay ahead Organized
- You can manage multiple accounts, deadlines, and priorities without losing track of the details Knowledgeable
- You understand personal insurance coverages, policy language, and basic underwriting requirements A strong communicator
- You can explain insurance clearly without making clients feel like they're reading a policy manual A problem solver
- You can think through an issue, find a solution, and see it through A team player
- You enjoy working collaboratively and contributing to a positive office environment Why JPG Insurance?
Position Details Position:
Personal Lines Account Manager Location:
Southern Highlands, Las Vegas, NV Schedule:
Full-Time, On-Site License:
Active Nevada Property & Casualty LicenseREQUIRED
Experience:
Personal Lines insurance experience Ready to join the JPG Insurance team? Apply today!Pay:
$40,000.00- $60,000.
Benefits:
401(k) Dental insurance Disability insurance Health insurance Paid time off Vision insuranceExperience:
Personal Insurance:
1 year (Required)License/Certification:
Property & Casualty License (Required)Work Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance