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Ken Barrett Chevrolet Cadillac

Collision Center Front Desk Customer Service Coordinator

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
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Job Description

Position Overview:
Be the face and voice of Ken Barrett Collision Center! We're seeking a dynamic, customer-focused individual to serve as our front desk coordinator. This is more than just a job
  • it's your gateway to a rewarding career in the automotive service industry.
Key Responsibilities:
  • Serve as the primary point of contact for customers
  • Greet customers professionally and warmly
  • Manage incoming and outgoing phone communications
  • Coordinate repair information between customers, office staff, and insurance providers
  • Maintain accurate and detailed administrative records
  • Process and file paperwork efficiently
  • Schedule vehicle repair appointments
  • Assist with rental car arrangements
  • Support shop operations with administrative tasks
Career Development Opportunity:
  • Initial role focuses on customer service and administrative support
  • Potential training pathway to become a licensed damage estimator
  • Learn the intricacies of the collision repair industry
  • Build a foundational skill set for long-term career growth
What We're Looking For:
  • Exceptional customer service skills
  • Strong verbal and written communication abilities
  • Detail-oriented with excellent organizational capabilities
  • Proficiency in computer applications
  • Professional demeanor
  • High school diploma or equivalent
  • Ability to multitask in a fast-paced environment
  • Previous collision and or automotive experience is preferred
  • Positive attitude and willingness to learn
What We Offer:
  • Competitive starting wage
  • Bonus opportunity
  • Full-time position
  • Stable work environment
  • Opportunity for professional development
  • Supportive team culture
  • Potential career advancement
Why Choose Ken Barrett Collision Center:
We're not just offering a job
  • we're providing a career pathway.
Our local, family-owned business values personal growth, professional development, and exceptional customer service. This position is your first step into a stable, rewarding career in the automotive service industry.
Location:
229 West Main St, Batavia, NY How to
Apply:
Submit your application in person at Ken Barrett Collision Center. Come prepared to discuss your customer service experience and career aspirations.
Job Type:
Full-Time Starting Wage:
Competitive, based on experience Equal Opportunity Employer Interested in building a meaningful career with job security and growth potential? Join our team today!
Job Type:
Full-time Pay:
From $18.50 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Ability to
Commute:
Batavia, NY 14020 (Required) Ability to
Relocate:
Batavia, NY 14020: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance