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LTE Care Plus, Inc

Case Coordinator/BT Mentor (Mandarin Speaking) VISA SPONSORSHIP AVAILABLE

Pay: $26–$28/hr

Posted: 4 weeks ago

Location: Melville, NY (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/19/2026

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$58,494 / year median in New York

-0% projected decline

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Job Description

Case Coordinator/BT Mentor (Mandarin Speaking)

VISA SPONSORSHIP AVAILABLE LTE

Care Plus, Inc - 2.8 Melville, NY Job Details Full-time $26 - $28 an hour 1 day ago Benefits Visa sponsorship Health insurance Paid time off 401(k) matching Referral program Qualifications Mandarin Teamwork Administrative experience High school diploma or GED Attention to detail Organizational skills Full Job Description Overview The Case Coordinator plays a key role in our operations team, matching ABA therapists with the clients they serve and building schedules that keep service delivery running smoothly. You'll work closely with clients, therapists, and clinical supervisors to ensure every session is covered and every family receives consistent, reliable care. Visa sponsorship is available for qualified candidates. Duties Match ABA therapists to new and existing clients based on availability, location, language, and clinical needs Create and maintain weekly schedules for therapists and clients Coordinate with BCBAs and families to ensure client service hours are fulfilled Monitor therapist availability and caseload capacity Adjust schedules promptly in response to cancellations, time-off requests, or other changes Track authorization hours and ensure they are used before expiration Communicate professionally with staff and families to resolve scheduling issues Update data in scheduling software or case management platforms Support the intake team with client onboarding as needed Qualifications Fluent in English and Mandarin High school diploma or equivalent 1+ years of administrative, scheduling, or coordination experience Excellent communication and organizational skills Comfortable working in a fast-paced environment with frequent changes Strong attention to detail Tech-savvy, with the ability to work confidently with scheduling systems and spreadsheets Why Join Us This role is ideal for a compassionate, detail-oriented individual who wants to make a real difference in the lives of children and families. You'll be a vital link between therapists and the clients they support, working in a collaborative environment that values organization, clear communication, and cultural fluency.

Job Type:

Full-time Pay:

$26.00 - $28.00 per hour

Benefits:

401(k) matching Health insurance Paid time off Referral program

Work Location:

In person