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Victory Square Management, LLC
Client Services & Retention Administrator
Entry-Level JobVerifiedNo experience needed
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Based on New York data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$58,494 / year median in New York
-0% projected decline
Job Description
Victory Square Management is a fund manager in charge of several funds in receivable based financing. We are looking for an administrator to assist the legal team in managing clients in the collections process. The individual should be ready to work in a fast paced environment and have excellent organizational/communication skills. Responsibilities Organize files and data Coordinate with Florida office when necessary Communicate with merchants regarding collections issues Manage and direct collections process in coordination with legal team Assist legal team with schedule and tasks, including documentation, file management, and collections Skills Strength in organization and multi-tasking Good communication Proficiency in MS Office Suite, MS Excel experience is required Adeptness in handling most typical corporate office software and needs Attention to detail Comfortable on the phone dealing with collection matters