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Flynn's Tire Group

Service Manager - Steubenville

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Manager (General)

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Scorecard

Based on Ohio data

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What they do

A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$77,992 / year median in Ohio

-0% projected decline

Explore Career

Job Description

Whether you are just starting your management career or are an experienced Service Manager, we are the
RIGHT PLACE FOR YOU!
We are a
TOP PAYING
company with a competitive base salary plus a
GENEROUS
commission and incentive program to boost earning potential even further! We offer a
COMPREHENSIVE
retirement savings plan, medical, dental and other
VALUABLE
insurance plans. Earn up to 20 PAID
TIME OFF
days per year . NEVER work on a Sunday or major holiday. Become part of a high-performance team where you are VALUED and
RESPECTED
.
What You Will Do:
Our Service Manager deliver exceptional customer service while assisting the store manager with facility operations. Supervise Service Department Personnel Review Vehicle Inspections Create Service Estimates Present Service Estimate - Informs Customer Secure Parts Required for Repairs Assist Customers as Needed Achieve Sales Objectives Manage Parts Inventory Drive Company and Store Processes Ensure Work Quality and Integrity Follow / Support Established Phone Processes Support Manager in
All Operations Benefits:
Medical, Dental, and Vision Insurance Life Insurance AD&D Insurance 401k Paid Time Off ( earn up to 20 days/year ) Supplemental insurance plan options
Job Requirements:
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. Knowledge of consumer tire products and services Understanding of mechanical service needs and guidelines for state inspections, etc. Valid driver's license, acceptable MVR and pre-employment testing