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ManpowerGroup
Bilingual Onsite Supervisor
Career Insights for Customer Service Supervisor
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Based on Pennsylvania data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$56,842 / year median in Pennsylvania
-3% projected decline
Job Description
ManpowerGroup
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Bilingual Onsite Supervisor
Bernville, PA
Posted yesterday
Apply Now Join Our Team at Manpower We're seeking a Bilingual Onsite Supervisor to support one of our key client locations in Bernville, PA. In this role, you'll act as the bridge between talent and our client, managing daily HR and staffing responsibilities in a fast-paced manufacturing environment. This is an opportunity with strong potential for long-term growth. Ideal for someone who thrives in a dynamic, people-focused environment and enjoys solving problems while building relationships. Must be bilingual in
Spanish Salary:
$50,000- 58,000 per year
Schedule:
Full-time | 40 hours/weekLocation:
Bernville, PA Key Responsibilities Build and maintain strong relationships with associates and client contacts Support onboarding and check-in processes while providing ongoing communication Monitor attendance and performance, offering coaching and recognition as needed Identify and resolve issues, acting as a liaison between associates and the client Source, place, and retain talent based on client workforce needs Qualifications Prior experience in a customer service or client-facing role Strong communication and critical-thinking skills High attention to detail and the ability to multitask Empathetic and solution-oriented approach to problem-solving High school diploma or GED required Ability to walk frequently in a large facility and adapt to a warehouse environment What's In It for You Competitive salary Health, dental, vision, and 401(k) benefits Career development and internal growth opportunities Work Environment This role is based on site at a warehouse facility. It requires frequent walking, adaptability, and proactive communication to manage day-to-day staffing operations. The account is growing rapidly, and this position has strong potential to become a permanent staff role. If you're ready to grow your career with a people-first company and are passionate about HR and making meaningful connections, apply today. We look forward to connecting with you.About ManpowerGroup, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup® (NYSE:
MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands- Manpower, Experis, Talent Solutions, and Jefferson Wells
- creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity
- as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year
- all confirming our position as the brand of choice for in-demand talent.