Overview We are seeking a dedicated and organized Service Appointment Coordinator to join our team. This role is essential in managing customer appointments, ensuring smooth communication, and providing excellent service experiences. The ideal candidate will be proficient in phone communication, bilingual in Spanish is a plus, and capable of handling customer checkouts. This position requires attention to detail and strong interpersonal skills. Duties Manage and coordinate service appointments with customers, ensuring scheduling accuracy and timely service delivery. Communicate effectively with customers via phone, providing information about services, appointment times, and any necessary follow-up. Check customers out at the end of their service visits and processing payments Serve as a point of contact for customer inquiries, addressing questions or concerns professionally and promptly. Maintain organized records of appointments, customer interactions, and transactions. Collaborate with team members to ensure seamless service flow and customer satisfaction. Utilize bilingual skills to assist a diverse customer base, ensuring clear communication and understanding. Qualifications Proven experience in customer service or appointment scheduling preferred. Excellent phone communication skills with a friendly and professional demeanor. Strong organizational skills with attention to detail. Ability to multitask effectively in a fast-paced environment. Basic proficiency with computer systems and scheduling software is desirable. Positive attitude, reliability, and a commitment to delivering outstanding customer service. Join our team as a Service Appointment Coordinator and play a vital role in delivering exceptional service experiences while developing your professional skills in a dynamic environment.

Pay:

From $15.00 per hour

Benefits:

On-the-job training Referral program

Education:

High school or equivalent (Required)

License/Certification:

Drivers license (Required)

Work Location:

In person