Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Promotive

Service Manager | Up to $85K + Bonus Opportunities - 2361

Career Insights for Customer Service Manager (General)

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Pennsylvania data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$76,923 / year median in Pennsylvania

-8% projected decline

Explore Career

Job Description

Service Manager | Up to $85K + Profit Sharing Lead a High-Performing Shop That Values People as Much as Performance. About C&J Automotive At C&J Automotive, we believe a great workplace starts with great people. We've built a high-morale team that genuinely enjoys coming to work each day. We work hard, but we also like to joke, laugh, and have fun together. Our team treats each other like family, creating a supportive environment where everyone is respected and encouraged to succeed. Our modern, climate-controlled shop provides a comfortable place to work year-round, and we make it a priority to recognize our team's efforts through occasional team dinners, friendly contests, and celebrations. We believe that when employees enjoy where they work, everyone—including our customers—benefits. If you're looking for a leadership opportunity in a positive, family-oriented shop where teamwork, respect, and a little fun are part of the culture, you'll fit right in at C&J Automotive. What We Offer Salary up to $85,000 Profit-sharing bonus program Monday-Friday schedule (7:30 AM-5:30 PM) Medical, Dental & Vision Insurance (Cigna) 401(k) Life Insurance Short-Term & Long-Term Disability Paid Holidays Paid bi-weekly Climate-controlled facility Positive, team-oriented work environment Stable shop averaging 55-60 vehicles per week Opportunity to make a real impact on shop performance How to Apply (Important) We move fast — and so should you. Step 1: Apply Step 2: Complete a quick phone interview with our AI assistant "Paige" (takes about 10 minutes) After you apply, you'll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority. About C&J Automotive C&J Automotive is a well-established independent repair shop serving the Newtown Square community. Our team services a wide variety of domestic, Asian, and European vehicles in a modern, climate-controlled facility. We're a high-performing shop with strong processes. Our culture is energetic, collaborative, and built around teamwork, customer service, and continuous improvement. We believe in recognizing success, supporting our employees, and creating opportunities for long-term growth. What You'll Do Lead daily shop operations and keep workflow running efficiently Deliver an outstanding customer experience from start to finish Manage work orders, scheduling, and shop priorities Coach and support technicians and service staff Drive sales while maintaining customer trust Coordinate parts ordering and inventory Communicate repair recommendations clearly and professionally Maintain organization and operational efficiency Utilize Microsoft Outlook, Excel, and Word in daily operations What We're Looking For At least 1 year of Service Manager, Assistant Manager, or Service Advisor experience Strong hospitality and customer service mindset Excellent communication and relationship-building skills Organized with the ability to multitask in a fast-paced environment Sales-driven with strong follow-through Comfortable using Microsoft Office (Outlook, Excel, Word) Automotive industry experience is preferred but not required Why You'll Love Working Here We're looking for someone who enjoys leading people, solving problems, and creating an exceptional customer experience. Technical automotive knowledge is helpful, but what matters most is your ability to build relationships, stay organized, and keep the shop operating at a high level. If you're ready to join a growing shop where your leadership will make a difference every day, we'd love to hear from you. Additional Requirements Some positions may require a valid driver's license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client's lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.