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Account Manager/Sr. AM, Exec. Life Insurance Solutions (CT hybrid)
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Based on Rhode Island data
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What they do
A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.
$73,709 / year median in Rhode Island
-13% projected decline
Job Description
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More Like This
Between $54k and
$75k
Per Year
Position range in Rhode Island $38k - $55k Per Year Account Manager/Sr. AM, Exec. Life Insurance Solutions (CT hybrid)
NFP Corp.
Occupation:
Customer Service Representatives
Location:
Greenville, RI - 02828
Job Type:
Full Time (30 Hours or More)
Posted:
04/29/2026
Positions available: 1
Source:
NFP Corp.
Web Site:
www.nfp.com
Job #: 23237773
Job Requirements and Properties
Help for Job Requirements and Properties. Opens a new window. Work Onsite
Full Time Schedule
Full Time
Job Description
Help for Job Description. Opens a new window. The Account Manager (AM or Sr. AM) will service Executive Life Solutions products. This is an external client-facing position, responsible for administering all aspects of assigned employer accounts, including enrollment, billing, and transactional changes. A majority of the day-to-day activities will be interactions with employer plan sponsors and agents via email or phone calls. These interactions will involve answering questions about the group's plan, assisting with the use of our customer self-service portal, and resolving enrollment questions or issues. Additionally, the Account Manager will also be responsible for all administrative activities for assigned employer accounts. This work includes reviewing requested plan additions and terminations to a group's plan, monitoring of open enrollments to ensure timely completion, and managing client payment of premiums. As an Account Manager, this is an ideal role if you are experienced in managing/servicing corporate clients and are adept at understanding deliverables, forecasting, being responsive, are detail-oriented and organized while ensuring all needs are met. We welcome candidates who have previously held similar roles and are looking to resume in a similar capacity. Your expertise and perspective will be highly valued. Additionally, we provide training on Life Solutions products. As a Sr. Account Manager, you will have demonstrated experience in managing a book of clients within insurance, life solutions or brokerage services. You will have Additional Information
Help for Additional Information. Opens a new window. KNOWLEDGE, SKILLS, and
ABILITIES
- Must be able to work from the Glastonbury office at least a couple of days a week, required.
- An understanding of Life Insurance products is preferred but not required. We will train on executive life products.
- Experience working with life insurance brokers, producers or wholesalers is preferred.
- Demonstrated ability to identify and evaluate customer problems and provide well-thought-out solutions.
- Must be detail-oriented with strong organizational and time-management skills.
- Reliable with a sense of urgency and initiative; proactive vs. reactive.
- Curious to ask the right questions to uncover client needs.
- Collaborative team player, able to work with and through others.
- Possess excellent oral and written communication skills and interpersonal and customer service skills.
- Demonstrated ability to establish and maintain positive relationships with existing and potential clients.
- Experience with all of MS Office Suite including Outlook and Teams.
- When working from home/out of the office, you must maintain a confidential workspace and high-speed internet.
EDUCATION and/or
EXPERIENCE
- B.S. in Business or similar preferred. HS Diploma or equivalent is required
- At least 3-5 years of experience in servicing corporate clients face-to-face, on the phone, and via email
What We Offer:
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $54,000 - $75,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. NFP and You... Better Together! NFP is an inclusive Equal Employment Opportunity employer.p>...
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Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health and Wellness Programs
- Dental Insurance