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Hanna, Brophy, MacLean, McAleer & Jensen, LLP

Attorney & Client Success Manager

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What they do

A Customer Success Manager manages relationships with customers and works to make sure that customers are satisfied with a company's products or services. May provide technical or product support to customers. Establishes practices and policies to encourage good customer service. Manages customer success department staff.

$116,449 / year median in California

+1% projected growth

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Job Description

Attorney & Client Success Manager Hanna, Brophy, MacLean, McAleer & Jensen, LLP - 3.9 Redding, CA Job Details Full-time $100,000 - $130,000 a year 12 hours ago Qualifications LinkedIn Committee work Confidential information handling Serving clients Recruiting from diverse places Diversity recruitment strategy implementation Recruitment database management Candidate pipeline management Direct sourcing Bachelor's degree in business Direct sourcing recruitment ATS HR legal compliance Mid-level Full cycle recruiting Attraction tools for recruitment 3 years Schedule management Database management Market research Records management Bachelor's degree Continuous improvement Human Resource Management HR compliance HR systems Collaboration with community partners Organizational skills Social media marketing (recruitment) Events management Full Job Description In-house recruiter - The Attorney & Client Success Manager will assist with coordination of the full cycle talent acquisition/recruitment process for lateral shareholders and associates as well as manage the On Campus Interview (OCI)/summer/first-year associate programs. May also provide additional support to other offices.
Essential Functions:
Meets regularly with office management, recruiting chairs and/or practice group leadership to review hiring needs and potential candidates Provides support for and coordinates all on-campus recruiting activities and events Manages entire process for law school recruitment, and assists the Retention & Recruitment Committee with lateral attorney recruitment, including initial review of candidate materials, response to inquiries, collection of information from candidates, coordination of interview process (scheduling, monitoring, evaluation follow-up, etc.), and communication with candidates and search firms regarding candidate status Coordinates with Human Resources and other administrative departments to complete various recruitment-related checks (background, conflicts, references, bar status, etc.) and new hire-related paperwork as well as other employment related processes Assists other offices with candidate and market research as necessary Develop and maintain diverse talent pipelines through creative sourcing strategies- think job fairs, community partnerships, schools, outreach events and social media Maintains applicant database and department records and generates reports Ensure compliance with all local, state, and federal hiring regulations Support the continuous improvement of our recruitment process and candidate experience Assists with other department activities as needed, and performs additional duties and responsibilities as assigned
Qualifications:
Knowledge of CA Workers' Compensation Laws Bachelor's Degree or equivalent experience in Human Resources, Business, Organization Development or related field preferred. Three to five years of related experience required. Working knowledge of recruiting software and applicant tracking systems (i.e. Workday, LinkedIn Recruiter) High attention to detail, outstanding organizational skills, and the ability to manage time effectively Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation; ability to interact effectively with candidates, all levels of firm personnel, and a variety of external clients Provides outstanding client service, meet high quality standards for services, and meet or exceed client expectations; proactive in seeking innovative ways in which to help others Possesses superior judgment and discretion; recognize confidential, sensitive, and proprietary information, and maintain confidentiality Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills Demonstrates initiative and is a self-starter, able to work independently with minimal supervision while consistently delivering high-quality results Hybrid remote position