Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

S&A Group

Client Assistance Coordinator (Hybrid)

Entry-Level JobVerifiedNo experience needed

Pay: $50,000–$65,000/yr

Posted: 2 weeks ago

Location: Vestavia Hills, AL (Hybrid)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/29/2026

Career Insights for Customer Service Supervisor

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Alabama data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$53,340 / year median in Alabama

-3% projected decline

Explore Career

Job Description

Client Assistance Coordinator (Hybrid) S&A Group - 2.6 Vestavia Hills, AL Job Details Full-time $50,000 - $65,000 a year 21 hours ago Qualifications Customer communication Full Job Description Client Assistance Coordinator Are you passionate about helping others and delivering excellent service? We are excited to welcome dedicated professionals in Birmingham, AL, to join our team as a Client Assistance Coordinator . If you have a strong background in customer service or sales and a genuine desire to make a positive impact, we want to hear from you! In this role, you'll guide potential clients through our programs, help them select plan upgrades, and support current clients by resolving billing inquiries, updating benefit packages, and maintaining strong, supportive relationships.

What You'll Love About This Role:

Hands-On Training:

We'll give you all the tools you need to succeed with our proven training program.

Growth Opportunities:

Rapid career advancement is possible for high performers.

Team Culture:

Be a part of a positive, collaborative, and encouraging team.

Performance Bonuses:

Earn extra income based on your success and client satisfaction.

Compensation :

From $50,000 to $65,000 plus annually

Your Responsibilities:

Conduct outbound calls to understand customer needs and recommend tailored benefit solutions. Provide exceptional customer service and build strong, lasting client relationships. Schedule and conduct in-person field visits with clients when needed to review benefits, deliver information, and provide personalized support. Accurately manage and update customer accounts and records. Handle incoming questions regarding services, benefits, and billing with clarity and professionalism. Follow up with clients to ensure resolution and satisfaction. Stay up-to-date on company offerings and assist with promoting new services.

Qualifications:

Experience in customer service (sales background is a bonus). Strong communication, active listening, and interpersonal skills. High school diploma, GED, or equivalent. Valid ID and authorization to work in the U.S. Access to a laptop or iPad and high-speed internet. Quiet and distraction-free workspace. At S&A Group , we're committed to your success. Our supportive environment, proven training, and clear growth path empower you to build a career that's rewarding and meaningful.