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CUSTOMER PAYMENTS COORDINATOR
Career Insights for Customer Service Supervisor
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Scorecard
Based on South Carolina data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$52,750 / year median in South Carolina
-1% projected decline
Job Description
CUSTOMER PAYMENTS COORDINATOR
The Greenwood Commissioners of Public Works (CPW) was founded in 1896 and proudly our communities with Electric, Gas and Water utilities. Our employees are committed to providing excellent customer service and supporting the citizens of the Greenwood area. Greenwood CPW offers competitive benefits to our employees, including medical, dental, vision, life, and long-term disability insurance; participation in the South Carolina Retirement System; supplemental insurance coverage, 401k and 457(b) Deferred Compensation; paid annual, sick and bereavement leave and competitive pay.
Position Type:
Full-Time, Non-Exempt Pay Range:
$37,523.20
•$52,540.80
Location:
Greenwood, SC; remote work is not available for this position.
Hours:
8:00am
•5:30pm Monday
•Thursday; 8:00am
•
Noon Friday Responsibilities/Duties:
Under general supervision, performs routine to moderately complex clerical duties, customer service work as required to help ensure effective and efficient office operations and the proper billing and collection of customer payments, and operates company switchboard to efficiently transmit telephone calls to and from company personnel. Performs related work as required. Reports to the Customer Payments Supervisor.
Required Skills and Qualifications:
Requires a high school diploma or GED equivalent supplemented by one year of general customer service/clerical experience, receptionist experience and one year of cashiering experience, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. . Interested applicants should submit an online application through the Greenwood CPW website, www.greenwoodcpw.com or by submitting an application to Greenwood
CPW, P. O.
Box 549, Greenwood, SC 29648; in-person at 121 West Court Avenue, Greenwood, SC; email asimpson@greenwoodcpw.com .
DEADLINE FOR APPLICATIONS
OPEN
UNTIL FILLED
Greenwood CPW is an Equal Opportunity Employer
Benefits
- Bereavement/Mental Health Leave
- 401(k) Plans
- 457(b) Deferred Compensation Plans
- Other Retirement and Savings