Customer Service Representative (Client Coordinator) FrontStreet Facility Solutions, Inc.

•3.0 Dallas, TX Job Details Full-time $15

•$20 an hour 4 hours ago Benefits Paid training Paid holidays Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance 401(k) matching Opportunities for advancement Life insurance Referral program Qualifications Customer records maintenance Record keeping Email customer support Microsoft Outlook Phone communication Service scheduling Word embeddings Team scheduling Dispatching Collaborative technology platforms Microsoft Teams Schedule creation Communication skills Entry level Client interaction via phone calls Full Job Description Join the FrontStreet Team! FrontStreet Facility Solutions is growing, and we're looking for motivated, dependable people to join our team! We are currently hiring for multiple full-time positions in our new Dallas Texas office. If you're organized, detail-oriented, enjoy helping people, and thrive in a fast-paced environment, we'd love to meet you! What You'll Do Answer incoming calls and emails from customers, clients, and vendors Schedule and dispatch technicians efficiently Keep customers updated throughout the repair process Confirm appointments and manage daily schedules Follow up on estimates, work orders, and job progress Check in with customers after completed repairs to ensure satisfaction Maintain accurate and up-to-date records Communicate with customers and technicians to ensure jobs are completed efficiently What We're Looking For Dispatching, scheduling, or customer service experience preferred Excellent communication and customer service skills Strong organizational and multitasking abilities Dependable, proactive, and willing to learn Comfortable working in a fast-paced office environment Strong computer skills and the ability to learn new software Comfortable using Microsoft Word, Outlook, and Teams Someone who enjoys working with people and being part of a team Why FrontStreet? Paid training Medical, Dental & Vision after 30 days Paid PTO & holidays 401(k) with company match Referral program Parental leave Great team culture and company events Opportunities for advancement and career growth Schedule Full-Time | Monday-Friday 9:30 AM-6:00 PM One late shift per week: 10:30 AM-7:00 PM 40 hours per week In-office position — this role is not remote Ready to Join the Team? If you're looking for a company where you can learn, grow, and be part of a great team, apply today! We can't wait to meet you!

Job Type:

Full-time Pay:

$15.00

•$20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave Referral program Vision insurance Application Question(s): Are you comfortable speaking to people on the phone ? Are you available to work 40 hours a week (Monday through Friday 9:30 am

•6:00 pm including one shift from 10:30 am

•7:00 pm)? Are you comfortable using Microsoft products (Word, Outlook, Teams)? Ability to

Commute:

Dallas, TX 75244 (Required)

Work Location:

In person