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A Pineywoods Home Services

PAS Coordinator

Entry-Level JobVerifiedNo experience needed

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$52,687 / year median in Texas

+5% projected growth

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Job Description

A Pineywoods is seeking a PAS Coordinator! A Pineywoods Home Health is family owned and operated, proudly serving East Texas for over 25 years. Every employee is a valued member of our team, working together to deliver exceptional care to our patients. We are committed to supporting our staff and fostering a positive, collaborative work environment.
Job Summary:
Responsible for setting up and updating client charts, home charts, travel charts and entering information into the computer system. Responsible for meeting deadlines relating to start of care dates and initiating changes in client care plans and sending supporting documentation to service coordinators, caseworkers, and Regional Nurses as appropriate. Responsible for verbal and written communication with caseworkers and service coordinators regarding clients special needs, service breaks, service suspensions, client/provider complaints, client hospital/nursing home stays, and any other information pertaining to agency responsibilities. Responsible for daily supervision of providers, including client/provider complaints, provider attendance, performance, discipline and ongoing training regarding company policies, state rules and regulations. Responsible for scheduling supervisory visits in the computer system. Responsible for scheduling of specials, loading schedules into Timeero, linking specials into Vesta. Responsible for answering phones, forwarding calls and taking messages. Responsible for daily documentation of case loads. Responsible for taking on-call when needed. Other duties as assigned. Education and Experience High School graduate or equivalency Ability to carry out varied job duties with little supervision.
Pay:
$14.00 - $16.00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person