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Customer Service Administrator
Job Description
Job Summary Cantu Pest Control, a DFW family-owned company operating since 1983 is expanding and hiring an Experienced Customer Service Administrator. This position will provide administrative and operational support to the branch sales and service departments as well as perform general office functions. This includes sales and service scheduling, assisting customers, accounts receivable, collections and accounts payable.
Job Responsibilities:
Ongoing communication with customers through phone, email and text to ensure customer satisfaction. Assist in the production of job quotes and operations reports. Assist in sales and service scheduling. Gather and analyze data and identify trends to support sales and service departments. Organize workflow in response to customer requests Manage and organize service contracts for each residential and commercial customer. Assist other team members as needed. Develop working knowledge of company services and products. Other duties as assigned.
Job Qualifications:
Minimum of 2-years administrative experience or an equivalent combination of education and experience. Proficient in using Microsoft Office, Excel, PC's, office equipment and mobile devices for data entry and processing. Strong verbal and written skills (bi-lingual in Spanish a plus) Basic math skills. Must be able to work some Saturdays.
We Offer:
$20 to $22 per hour. (Higher if warranted by experience) Opportunity for future salary increases and promotions Medical, Dental and Vision Insurance Company-paid Life and Disability coverage Paid Time Off (Vacation Days, Sick Days and Holidays) 401(k) Profit Sharing Fun and team-oriented culture
•Must be able to successfully pass drug & criminal background screening. Cantu Pest Control is an Equal Opportunity and Drug Free Employer.
Work Location:
In person
Pay:
$20.00 - $22.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Health insurance On-the-job training Paid time off Professional development assistance Referral program Vision insurance
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Professional Development
- Employee Stock Options (ESOs)