Lollicup® USA, Inc., headquartered in Chino, CA, is the manufacturer of Karat® food disposable goods and TeaZone® beverage products, the distributor of other leading brands' coffee & tea ingredients, & specializes in in in custom print and innovative packaging. We have been recognized for our thermoforming plastic capabilities in North America to produce cups and food packaging products that allow us to offer competitive pricing throughout our distribution network (currently 6 regional warehouses are located in

CA, HI, NJ, SC, TX, WA

), and services to chain accounts such as Panda Express, Flame Broiler, The Coffee Bean & Tea Leaf, and more.

Job Summary:

The Account Coordinator works closely with existing and prospective clients to discuss their needs and match them with the products that will optimize customer satisfaction. The Account Coordinator also generate sales leads, handle client complaints, and demonstrate products.

Duties/Responsibilities:

Process and follow-up on orders, applications, samples, and requests from customers and prospective customers. Anticipate and assist customer needs and questions, problem solving. Responding promptly to all inquiries by telephone, electronically, and/or in person. Cross-selling and educating customer regarding any product or service questions. Additional customer service and sales support related assignments. Other duties as assigned including but not limited to, other sales-related assignments/tasks.

Required Skills/Abilities:

Excellent verbal and written communication skills. Process and follow-up on orders, applications, samples, and requests from customers and prospective customers. Anticipate and assist customer needs and questions, problem solving. Responding promptly to all inquiries by telephone, electronically, and/or in person. Cross-selling and educating customer regarding any product or service questions. Additional customer service and sales support related assignments. Other duties as assigned including but not limited to, other sales-related assignments/tasks.

Education and Experience:

Must have 2+ years of customer service or sales assistance experience to be considered for the Account Coordinator position. High school diploma or equivalent (Preferred) Must be authorized to work in the U.S.

Physical Requirements:

Must be able to lift up to 25 pounds at a time.

Corporate Website:

www.karatpackaging.com

Job Type:

Full-time Pay:

$19.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Vision insurance

Work Location:

In person