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Ace Petro

Entry Level Service Coordinator - Multilingual Required (Hindi and English)

Entry-Level JobVerifiedNo experience needed

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$52,687 / year median in Texas

+5% projected growth

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Job Description

SERVICE COORDINATOR
(Entry-Level) Multilingual Required (Hindi-Urdu/English)
Office Location:
Stafford, Texas | (In-Person - NO REMOTE)
Job Type:
Full-time, Monday to Friday, 9:00 a.m. - 5:00 p.m.
Compensation :
$15/hour then $16/hour after 90 days with room for growth. About the
Company:
We are a fast-growing petroleum service and compliance company in Texas. We are looking for a motivated Service Coordinator to join our office team and contribute to our expansion. This is an entry-level role with plenty of room for growth, offering the opportunity to develop your career in a dynamic industry.
Job Responsibilities:
Organize and categorize service calls to ensure efficient operations. Logistically coordinate service calls, scheduling technicians and managing client needs. Regularly deal with parts vendors for purchasing as well as field service vendors. Maintain precise service records, including quotes, invoices, and repair documentation. Communicate effectively with clients and internal teams to ensure smooth service completion. Utilize advanced Excel skills to manage data, update records, and track service performance. Keep all operations organized and efficient to meet deadlines and service standards. Provide excellent customer service and resolve issues as they arise. What we're looking for: Computer skills such as: proficiency in Excel, over 33 WPM typing speed, and email etiquette. Strong organizational skills and the ability to manage multiple tasks. Attention to detail—accuracy is a must! Excellent over the phone customer service skills with a focus on client satisfaction. Reliable transportation to the office in Stafford, Texas. A fast learner of new concepts and industry. Entry-level office experience with a willingness to learn and grow in the role. Must speak English and Hindi/Urdu. To apply, please submit your resume to: priti.acepetro@gmail.com
Pay:
$15.00 per hour
Work Location:
In person