About Us Havenlight, LDSArt, and JesusIsTheChristPrints are part of a family of brands dedicated to bringing faith-inspired artwork into homes around the world. Together, we represent over 150 artists around the world, and we distribute fine art that celebrates light, hope, and devotion. Our products are sold through our websites — Havenlight.com, LDSArt.com, and JesusIsTheChristPrints.com — as well as through select galleries and retail partners. Each piece is carefully printed, framed, and shipped with the highest attention to quality and detail. We're seeking a Customer Service Manager who shares our commitment to excellence and can help ensure a seamless customer experience from order to delivery. Responsibilities Manage customer inquiries via email and telephone Resolve order issues promptly and professionally (errors, returns, replacements, tracking, etc.) Communicate with the production and fulfillment teams via Teams chat Update customer information in Shopify and ShipStation Learn scheduling program to monitor order progress Ensure each customer interaction reflects the company's mission Identify common concerns and suggest process improvements to streamline support

Qualifications Required:

Hands-on experience supporting a Shopify storefront (customer communication, order management, etc.) Strong written and verbal communication skills Understanding of manufacturing, fine art, and shipping logistics Excellent organization and problem-solving abilities

Schedule:

Full Time Monday - Friday working 9-5 daily in office

Additional Benefits:

Commission pay for upselling and rescuing sales on top of hourly wage How to Apply If you're a fast learner and ready to start right away, we'd love to hear from you!

Job Types:

Full-time, Part-time Pay:

$15.00 - $16.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Employee discount Referral program

Experience:

Shopify:

1 year (Required)

ShipStation:

1 year (Required)

Customer Service:

1 year (Required) Ability to

Commute:

American Fork, UT 84003 (Required)

Work Location:

In person