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FO
Fair Oaks Motors
Assistant Service Manager
Career Insights for Customer Service Manager (General)
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Based on Virginia data
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What they do
A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$76,095 / year median in Virginia
-0% projected decline
Job Description
Overview Fair Oaks CDJR is looking for a high performer to join our service team. We are the #1 customer retention dealer in the entire Southeast Region in Stellantis. High loyalty combined with our location in the most affluent area of the country, means an opportunity to earn an outstanding income. Responsibilities Our dealership just celebrated 45 years in business. The Core Values of our business: Integrity, Respect, Initiative, Work Ethic and Care drive our success. The successful candidate for this position must embrace our values to qualify for the position. The Assistant Service Managers are the face of the Company to our clients as they process repair orders through our service operation. Requirements Proven experience with vehicle maintenance, diesel mechanics, or automotive service is essential. Excellent customer service skills with the ability to communicate technical information clearly to clients and team members. Previous experience working with maintenance, repair, and operations is required. Join us as an Assistant Service Manager where your mechanical expertise combined with leadership skills will help us deliver top-tier automotive care while advancing your career in a vibrant, supportive environment!