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Bogart Associates

Counterintelligence Officer

Career Insights for Customer Experience Manager

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What they do

A Customer Experience Manager manages processes used by a company to track customer interactions, improve customer service and build customer loyalty. Reviews sales and marketing interactions with customers. Gathers and analyzes customer feedback and designs practices to improve customer experience.

$65,474 / year median in Virginia

+11% projected growth

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Job Description

Job Requirements Northern Virginia, VA Top Secret/SCI Polygraph Mid Level Career (5+ yrs experience) Salary not specified Join Premium to unlock estimated salaries Job Description Bogart Associates has immediate openings for funded Counterintelligence Officers. Our work is mission focused and supports a variety of intelligence agencies with assisting in directing multiple technology-focused initiatives. Candidates will support operational elements by providing research and analysis to support the customer's mission. Officers will utilize multiple layers of dynamic research, report writing, and briefing. Work occurs at client sites in Northern Virginia.
General Responsibilities:
Manage a full range of operational and support activities Serve as the primary point of contact for overseas offices Provide operational guidance for ongoing cases Propose recommendations for possible operational scenarios Coordinate legal and policy issues affecting cases and overseas offices Provide in-depth research on existing cases, and intelligence assessments using a variety of sources Provide briefings to senior decision-makers
Requirements:
Level 1: requires 1 year of direct customer experience and a Bachelor's degree Level 2: requires 3 years of direct customer experience and a Bachelor's degree Level 3: requires 7 years of direct customer experience and a Bachelor's degree Level 4: requires 12 years of direct customer experience and a Bachelor's degree Level 5: requires 20 years of direct customer experience and a Bachelor's degree •5 years of additional direct customer experience may be substituted for a degree• Bogart Associates is an equal opportunity and E-Verify employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
group id:
10124027 Apply now