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CG
Cha Group, LLC
Tax & Client Service Administrator
Career Insights for Customer Service Supervisor
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Scorecard
Based on Virginia data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$54,768 / year median in Virginia
-1% projected decline
Job Description
About Cha Group
- NOVA CPAs Our mission is to help clients minimize taxes and improve business profitability through proactive planning, strategic guidance, and high-touch service.
Preferred Candidates:
CPA or tax firm experience strongly preferred Self-starter, positive attitude and strong work ethic 2+ years of administrative / client service experience Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Proficiency in Project Management Tool(i.e. TaxDome, Canopy, Karbon) Why Join Us? Great learning opportunity with a fast-paced work environment Opportunity for growth within the company- possibility to move into operations / technical accounting roles Full-time or part-time opportunities Holidays and paid time off 401k matching On-site Gym Our Values Integrity
- Always do the right thing as professionals, even when it is more difficult than taking shortcuts. Strong Work Ethic
- Approach every responsibility with dedication, professionalism, and commitment to excellence. Entrepreneurial mindset
- Stay curious and continuously seek new knowledge and ideas to implement. Respect for Others
- Value and respect each individual's unique background, experiences, perspectives, and culture. Accountability
- Take ownership of our work, responsibilities, and results, and follow through on our commitments.
Job Types:
Full-time, Part-time Pay:
$50,000.00- $70,000.
Benefits:
401(k) 401(k) matching Paid time off Retirement planEducation:
Bachelor's (Preferred)Experience:
Tax or Client Service:
2 years (Required) Ability toCommute:
Fairfax, VA 22030 (Required)Work Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Fitness Centers/Gyms
- Other Retirement and Savings