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Barnes Insurance Group

Insurance Account Manager

Career Insights for Customer Service Account Manager

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Based on Virginia data

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What they do

A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.

$91,096 / year median in Virginia

-11% projected decline

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Job Description

At Barnes Insurance Group we believe in two fundamental principles - building relationships and delivering personalized customer service. We are looking to expand our team of dedicated professionals by adding an energetic, conscientious and detail oriented individual who enjoys making a difference, being part of a team and takes pride in their career. Our office is fast paced and delivers only the highest quality service to our clients.
Account Manager Job Description/Responsibilities :
Answer phones and assist clients Quote and bind insurance policies Handle incoming and outgoing mail Process payments Scan documents Update agency management system Maintain confidentiality
Qualifications:
High school diploma Virginia or NC P&C Insurance License Proficient in MS Office Suite, Microsoft Teams, Zoom, CRM, email and internet Ability to juggle multiple projects with superb accuracy Outstanding customer service skills Strong sense of urgency and problem solving skills Exceptional communication skills We offer attractive, competitive compensation with paid vacation, personal days and opportunity to grow. Bonus potential and commission contingent. Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements. Only local candidates will be considered.
Work Remotely No Job Type:
Full-time Pay:
$50,000.00 - $75,000.00 per year
Benefits:
401(k) matching Flexible schedule Health insurance Life insurance Paid time off Referral program Relocation assistance Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
insurance : 1 year (Required)
Microsoft Office:
2 years (Preferred)
Customer Service:
2 years (Preferred)
License/Certification:
Property & Casualty Insurance License (Required)
Work Location:
In person