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WE
Winchester Equipment Co.
Service Manager - Winchester, VA
Career Insights for Customer Service Manager (General)
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Scorecard
Based on Virginia data
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What they do
A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$76,095 / year median in Virginia
-0% projected decline
Job Description
This is a full-time on-site role for a Service Manager, this candidate will be responsible for overseeing the service department, managing technicians, coordinating with customers, and ensuring efficient and timely service. The Service Manager will also handle customer inquiries, resolve issues and provide technical support when needed.