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J.C. FINACIAL GROUP

SALES/CUSTOMER SERVICE REPRESENATIVE

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Alabama data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$34,247 / year median in Alabama

-4% projected decline

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Job Description

Job Summary We are seeking a motivated and dynamic Sales/Customer Service Representative to join our team. This role involves direct sales activities and providing exceptional customer service to build strong client relationships. The ideal candidate will be proactive, personable, and capable of handling multiple responsibilities in a fast-paced environment. This position offers an excellent opportunity to develop sales skills while delivering outstanding support to our valued customers. Duties Engage in direct sales efforts to promote products and services to prospective and existing clients Identify customer needs and recommend appropriate solutions to meet their goals Build and maintain positive relationships with customers through effective communication and follow-up Assist customers with inquiries, concerns, and product information, ensuring a high level of customer satisfaction Process sales transactions accurately and efficiently Collaborate with team members to achieve sales targets and improve overall service quality Maintain up-to-date knowledge of products, services, and industry trends to better serve customers Contribute to a welcoming and professional environment that encourages customer loyalty Qualifications Previous experience in sales or customer service is preferred but not required; training will be provided for the right candidate Strong communication skills with the ability to engage confidently with customers Outgoing personality with a proactive approach to direct sales Ability to handle multiple tasks efficiently in a fast-paced setting Customer-focused mindset with excellent problem-solving skills Reliable, motivated, and eager to learn new skills Must be able to work well both independently and as part of a team This position is paid and offers an engaging environment for individuals looking to develop their sales and customer service expertise.
Pay:
$40,000.00 - $80,000.00 per year
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Ability to
Commute:
Cullman, AL 35058 (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance