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K&B Recruiting LLP

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Alabama data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$34,247 / year median in Alabama

-4% projected decline

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Job Description

Job Overview:
Our client at The Brooks-Aderholt Agency is looking for insurance customer service representatives who desire a leadership role leading a team of self-driven individuals to attain certain goals. We have structured systems and processes in place to guarantee success in this lucrative career. We are hiring for an entry level position but prefer individuals who want to move up quickly into management. All interested candidates who meet the responsibilities and requirements listed below should apply. Please attach a current resume. You will be contacted via email or by phone within the next few days.
Responsibilities:
Maintain knowledge of new products. Ability to develop and maintain strong relationships with clients. Ability to prioritize and multitask. Excellent written and verbal communication skills. Ability to solicit for new business via telephone, networking, and other lead sources. Establish goals on a personal and business level.
Requirements:
Self-driven, strong work ethic, and a willingness to learn. Must be intuitive and resourceful and be coachable. Trustworthy. Dependable. Honest. High Integrity, and Self-worth. Ability to work independently and with a team. Have a positive and professional demeanor.