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Domino's

Customer Service Rep(05887) - 241 Highway 31 S. #30

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Alabama data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$34,247 / year median in Alabama

-4% projected decline

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Job Description

Company DescriptionDomino's Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.

Job DescriptionAs a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.
Responsibilities:
Greet customers warmly and assist them with their orders in-person and over the phone.

Accurately enter customer orders into the system and handle payment transactions.

Provide product recommendations and promotions to enhance customer satisfaction.

Resolve customer complaints efficiently and professionally.

Assist in food preparation, including making pizzas and other menu items when needed.

Maintain store cleanliness, including workstations, lobby, and restrooms.

Ensure compliance with health and safety standards.

Work effectively as part of a team to meet service goals.

Assist with stocking and inventory management.

QualificationsStrong communication and customer service skills.

Ability to work in a fast-paced environment.

Basic math skills for handling transactions.

Ability to stand for extended periods and perform physical tasks.

Team-oriented with a positive attitude.

Must be at least 16 years old