Salary:

$53,400.00 - $171,100.00

Annually Location:

Normal Job Number:

202300420

Department:

AAMU - RISE

Foundation Description Summary:

The

AAMU-RISE

enterprise supports multiple contract customers for Alabama A&M University. RISE performs on a variety of projects and tasks across the government and industrial arena. Multiple and full-time positions are available for technical support on these initiatives. Pay varies depending on the candidate grade/tier, and by the applicable task order.

Examples of Duties Essential Duties and Responsibilities:

The successful candidate will be expected to perform per the customer specification either onsite at AAMU, or at the customer facilities, as determined by the task. Investigate, analyze, and resolve technical issues per customer requirements. Provide technical assistance and support as required. Evaluates existing systems, and perform system designs or upgrades; based on customer needs, and resolves potential conflicts and errors. Reviews, prioritizes, and process activities; document the progress of projects. Performs a variety of complex tasks. A wide degree of creativity and latitude is expected. Typically reports to a project leader or manager. Relies on experience and judgment to plan and accomplish goals. Performs miscellaneous job-related duties as assigned. Typical Qualifications Minimum Position Requirements (including certifications, licenses, etc.): Bachelor's Degree for professional positions, or other education requirements to satisfy specific customer requirements. 0-5 Years of Experience, or as appropriate for the position

Supplemental Information Knowledge, Skills, and Abilities:

Ability to perform advanced, technical tasks per customer requirements. Knowledge of a wide range of computer systems software, applications, hardware, and communications. Ability to simultaneously coordinate and complete multiple projects. Advanced troubleshooting techniques. Ability to diagnose the nature and extent of a wide range of engineering and technical issues. Maintains records of completed tasks and be able to track and present project status. Ability to provide regular reporting and presentations as required.