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AVA Technologies

Insurance Order Fulfillment & Processing Specialist

Career Insights for Insurance Customer Service Representative

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$43,241 / year median in Alabama

-7% projected decline

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Job Description

Insurance Order Fulfillment & Processing Specialist at AVA Technologies Insurance Order Fulfillment & Processing Specialist at AVA Technologies in Mobile, Alabama Posted in 11 days ago.

Type:

full-time About the RoleWe're hiring an Insurance Order Fulfillment & Processing Specialist to manage the insurance orders that come in through our property partnerships. You'll make sure every order is processed accurately and efficiently, while also lending support on fulfillment for some of our other services, like TV and internet orders. It's a great mix of behind-the-scenes process work and customer-facing problem solving.



What You'll DoProcess incoming renters insurance orders from our property partners quickly and accuratelyServe as a licensed point of contact for insurance-related questions and issuesIdentify opportunities to write new insurance business and grow your bookSupport order fulfillment for additional services, including TV and internetTroubleshoot order issues and communicate directly with customers to resolve themMaintain accurate records and ensure compliance with licensing and carrier requirementsWhat We're Looking ForActive property & casualty / personal lines insurance license (required)Strong attention to detail and comfort working in fast-paced, process-driven environmentsExcellent communication skills you're comfortable talking with customers to solve problemsAbility to juggle multiple types of orders and priorities in a dayA team player who's motivated to grow new businessCompensation & Benefits$18/hour base pay20% commission on any new insurance business you generateHealth, vision, and dental coveragePaid time off (PTO) recblid tsdchb7zh20sl2ex4sj7sqncbyta78

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance