Customer Service Representative - Robertsdale Capitol City Produce - 2.7 Robertsdale, AL Job Details Full-time 2 days ago Benefits Wellness program Paid holidays Health insurance Dental insurance Vision insurance 401(k) matching Opportunities for advancement Qualifications Phone communication Spreadsheets Sales order data entry Mid-level 3 years High school diploma or GED Managing clients in a customer support role Customer engagement Customer issue escalation Order taking Multi-line phone systems 10 key typing Communication skills Office phone management Quality data entry Customer data entry

Full Job Description We're Hiring:

Customer Service Representative (Full-Time) | Robertsdale, AL Capitol City Produce is growing, and we're on the lookout for an

EXCEPTIONAL

Customer Service Representative to join our team! If you thrive in a fast-paced environment, are detail-oriented, and deliver top-tier professionalism under pressure, we want to hear from you.

What You'll Do:

As a valued member of our family-owned business, you'll play a key role in providing outstanding service to our customers.

This position is responsible for:

Accurately taking and entering customer orders via phone. Monitoring customer order patterns and identifying trends or concerns. Proactively contacting appropriate personnel to resolve issues. Managing multiple high-volume phone lines with professionalism and efficiency. Supporting customers with questions or updates regarding products or services.

Why You'll Love It Here:

At Capitol City Produce, we invest in our team and offer benefits that go beyond the basics: Weekly Pay & On-Demand Pay Access Paid Vacations and Holidays Medical, Dental, Vision & Supplemental Insurance Options 401(k) with Company Match Wellness Program & Employee Development Secured Access Facility Opportunities for Advancement Family-Owned Culture with 70+ Years of Service Excellence What You Bring to the

Table:

✔ High school diploma or equivalent ✔ 3-6 years of customer service experience (required) ✔ Excellent communication and problem-solving skills ✔ Friendly, helpful, and professional demeanor ✔ Proficient in 10-key data entry ✔ Experience with Google Suite and Excel ✔ Ability to work flexible hours, including evenings, weekends, and occasional holidays

Schedule Requirements:

Must be available to work one Saturday morning or holiday following training Occasional mid/night shifts may be required