Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
KM
Kenneth Morgan Insurance Agency, Inc
Customer Service Representative
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Alabama data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$34,247 / year median in Alabama
-4% projected decline
Job Description
Customer Service Representative Kenneth Morgan Insurance Agency, Inc Saraland, AL Job Details Full-time $40,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Qualifications Insurance needs analysis Insurance products customer support Customer relationship building Referral-based lead generation Phone communication Identifying new business opportunities Sales referrals Client rapport building In-person customer service Client retention Coordinating with insurance clients Property casualty insurance Organizational skills Client acquisition Activity sales targets Client referrals Insurance sales Communication skills Sales follow-up Entry level Personal Lines License Full Job Description Job Overview Join One of Coastal Alabama's Largest and Most Trusted Allstate Agencies Are you looking for a meaningful career with a locally owned business backed by a nationally recognized and trusted brand? We are seeking a motivated Customer Service Representative to join our team. In this role, you will take the lead in guiding families through insurance decisions, identifying opportunities to improve protection, and playing a key role in the continued growth of our agency.
Salary Range:
$40,000.00 per year Benefits Annual Base Salary + Commission Health Insurance Paid Time Off (PTO) Dental Insurance Vision Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Requirements Insurance experience a plus, but not required Active Property & Casualty or Personal Lines license required upon hire (cost to obtain a new license is reimbursable) Customer service and/or sales experience helpful Self-motivated and confident, with the ability to work independently Strong follow-through, excellent organizational skills, and the ability to multi-task Exceptional verbal and written communication abilities Comfortable with technology and open to learning new systems Responsibilities Impress clients with exceptional service - both in person and by phone Listen attentively to clients' needs and recommend tailored insurance solutions Build and maintain strong, long-term relationships through regular communication Proactively contact existing clients to review policies and uncover opportunities for additional coverage Generate new business through referrals, networking, and community involvement Work closely with the sales team to meet and exceed individual and team sales goalsBenefits
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Vision Insurance