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AR
ABZ Rent-All
Sales Representative / Customer Service
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Alabama data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$34,247 / year median in Alabama
-4% projected decline
Job Description
Sales Representative / Customer Service ABZ Rent-All Tuscaloosa, AL Job Details Full-time From $16 an hour 1 day ago Benefits Paid training Health insurance Dental insurance Paid time off On-the-job training Qualifications Professional networking Customer relationship building Phone communication Writing skills Client rapport building Client inquiry handling English Customer engagement Quality data entry Client interaction via phone calls Customer data entry Full Job Description ```
Duties:
```- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a timely manner
- Perform data entry and maintain accurate customer records
- Upsell products and services to customers when appropriate
- Analyze customer needs and recommend suitable solutions
- Handle and resolve customer complaints or issues with professionalism and empathy
- Make outbound calls to follow up on customer inquiries or to provide updates ```
Requirements:
```- Excellent communication skills, both verbal and written
- Strong customer service skills with the ability to build rapport and establish positive relationships
- Sales experience is a plus
- Proficient in data entry and computer skills
- Ability to analyze customer information and provide appropriate solutions
- Knowledge of phone etiquette and professionalism
- Fluent in English; bilingual abilities in Spanish is a pay bump If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you!