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Washington Regional Medical System

Call Center Registration Specialist (Part-Time, 8:00am-12:00pm)

Entry-Level JobVerifiedNo experience needed

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What they do

A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.

$36,893 / year median in Arkansas

-2% projected decline

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Job Description

Call Center Registration Specialist (Part-Time, 8:00am-12:00pm) Washington Regional Med. Ctr.•Fayetteville, AR 72703 Apply Overview Position Type Part Time Job Shift Days Education Level High School Diploma or GED Category Admissions & Billing Services Apply Description Organization Overview, Mission, Vision and Values Washington Regional Medical System (the "System") is our region's only locally governed, community-owned, not-for-profit healthcare system. The System includes a 425-bed acute care hospital known as Washington Regional Medical Center (the "Hospital") which is located in Fayetteville, Arkansas. The Hospital is supported by the System•including primary, specialty and urgent care operations•that span across Northwest Arkansas into Harrison and Eureka Springs. Being heavily supported and invested in our community makes Washington Regional a unique employer, encouraging staff to give back to the community in which we live and work … and give back to each other. Washington Regional Mission, Vision and Values prove to be a firm foundation and inspiration from which we fulfill our purpose.
Mission :
Washington Regional is committed to improving the health of people in communities we serve through compassionate, high quality care, prevention and wellness education.
Vision :
To be the leading healthcare system in Northwest Arkansas•the best place to receive care and the best place to give care.
Values :
To treat others•patients and their families, visitors, physicians, and each other•as we would want to be treated. Position Summary The role of the Call Center Registration Specialist reports to the Manager of Pre-Admissions. This position is responsible for pre-registering patients with pre-scheduled services. Essential Position Responsibilities Maintain effective working relationships with internal and external clients Assist patients with pre-registering for appointments by obtaining insurance information, collecting payments, and patient demographic information Enter collected information into appropriate software system Verify insurance eligibility and benefits Review information entered into electronic medical record and billing software to ensure accuracy Other duties, as assigned
Qualifications Education:
High school diploma or
GED Licensure and Certifications:
N/A Experience:
Previous experience with medical billing, coding, or preferred.
Work Environment :
This position will spend 80% of time sitting while performing work in a standard office environment and 20% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs.