About us Christian Brothers Automotive is a family owned automotive repair facility in Fayetteville, AR. We are customer-centric, fast pace, and professional.

Our work environment includes:

Lively atmosphere Flexible working hours Modern office setting Customer Service Driven Are you passionate about serving others and providing world-class customer care? We're looking for a Customer Service Representative who loves solving problems, thrives on organization, and believes every guest deserves an exceptional experience—just like you'd find at Chick-fil-A or The Ritz-Carlton. At Christian Brothers Automotive in Fayetteville, AR, we're more than just an auto repair shop—we're a team that values integrity, professionalism, and relationships.

What We're Looking For:

Someone with longevity at previous jobs. A obsession for top-tier customer service Fantastic communicator with great listening and typing skills Strong computer and phone skills; multitasking is essential Extremely detail-oriented and loves improving systems Quick thinker and proactive problem solver Must have a clean and active driver's license Comfortable standing and walking for long periods Dependable, punctual, and a team-first attitude

Responsibilities :

Warmly greet customers in person and over the phone Schedule and confirm service appointments Clearly explain what guests can expect during their visit Conduct follow-up calls to ensure satisfaction and resolve concerns Support senior service advisors and help manage workflow Help maintain accurate parts and office inventory Assist with setting up weekly team lunches and birthday celebrations Observe and respond to customer body language and tone Maintain a clean, organized, and professional front office Drive customers from the office to their destination in our company car. Valet or porter customer vehicles around the parking lot and annex. Closing duties of the office. Provide excellent customer service and maintain a positive attitude. Answer customer inquiries via phone, email, and chat. Resolve customer complaints in a timely manner. Maintain customer records and update account information as needed. Provide customers with product and service information. Follow up with customers to ensure their satisfaction. Identify and escalate issues to supervisors.

Job Type:

Full-time Pay:

$11.00 - $15.00 per hour Expected hours: 20.0 - 30.0 per week

Work Location:

In person