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Batteries Plus Bulbs

Customer Service Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$34,575 / year median in Arkansas

+1% projected growth

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Job Description

Customer Service Associate Batteries Plus Bulbs - 3.3 Fort Smith, AR Job Details Part-time From $12 an hour 10 hours ago Benefits Employee discount Qualifications Customer communication Customer service High school diploma or GED Driver's License Problem-solving Manual handling Critical thinking Retail sales Full Job Description Batteries Plus on Rogers Ave right behind Chick-Fil-A is looking for a new team member! Offering $12 an hour plus commission sales. All applicants must be willing to submit to a background check and a drug test prior to hiring. We need a motivated, happy person to sell batteries, light bulbs and accessory items to retail and commercial customers. Pleasantly engage customers, listen to what they have to say about their batteries/systems and lighting needs, and recommend solutions. Perform battery tests, installations, and solve problems and make sales! Contribute as a Team Member to the overall success of the store. Associates must be able to lift 50 + pounds, should have a valid driver's license, and must have access to reliable transportation. This is also a great job if you want to learn to diagnose and repair cell phones which is an awesome and valuable skill to have! Integrity, reliability, helpful/courteous customer orientation, product knowledge, sales skills, and a friendly Team orientation are critical factors in the success of our business and of our associates. Customer Service /
Sales:
While working: Live a "Customer First" mentality Perform Customer Service / Sales duties. Greet customers promptly, determine needs and answer questions. Suggest needed sales add-on items, participate in retail store and commercial sales activities to achieve sales goals. Present yourself in a clean visually professional way. Operate computer/cash register to initiate and complete sales transactions. Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner. Maintain the facility, inventory, property, and customer service levels to management standards. Develop and maintain current knowledge of product and service offerings Adhere to general and specific safety standards Engage as a "can-do" team member. Proactively follow through on commitments and/or tasks needing to be performed. Merchandising /
Inventory:
Rotate and stock inventory; perform inventory counts as required. Install batteries, perform tests and tech work. Load, unload, and deliver or arrange delivery of products. Organize daily recovery of displays to achieve full store appearance. Maintain retail shelf label pricing. Build displays; setting up & taking down shelves and fixtures. Prepare store for daily opening and closing.
Qualifications:
H.S. diploma/equivalent and 6 months prior work experience preferred or equivalent combination of education and experience. Prior retail experience preferred but not required. Ability to gain quick and solid understanding of company's products, processes, point of sale, and cross reference systems. Good listening and verbal communication skills with a customer focus. Must possess and use organizational and analytical problem solving skills. Ability to handle multiple projects/tasks to effectively prioritize, follow up, and meet deadlines with multiple tasks and projects. Ability to calculate simple math, percents, ratios and algebraic expressions and read gauges. Demonstrated technical aptitude and or technical experience desired. Valid driver's license with clean driving record preferred. Position will work 30 hours a week. Must be availble to work weekends. At Batteries Plus, you are part of a small entrepreneurial team in a growing business. We are an Equal Opportunity Employer and Drug Free Workplace Our benefits vary based on length of employment, but include the following: Training and Development Bonus plans
Employee Discount Job Type:
Part-time Pay:
From $12.00 per hour
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred) Retail sales: 1 year (Preferred)
License/Certification:
Driver's License (Preferred)
Work Location:
In person