Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

UL LLC

Client Services Coordinator I

Career Insights for Customer Service Representative (General)

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Arkansas data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$34,575 / year median in Arkansas

+1% projected growth

Explore Career

Job Description

Diploma or equivalent, plus two years of directly related experience. Client services experience is a plus. Ability to use judgment in technical, client services, and management issues. Effective computer and communication skills, written, and verbal. Experience with MSWord, Excel, and Access.
Total Rewards:
This position is eligible for annual bonus compensation with a target payout of 5% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours). #LI-NM1 #LI-Onsite Organize and process incoming client samples and maintain records. Resolve any sample receipt issues with clients. Communicate project schedules to clients. Prepare and complete reports for assigned clients. Contribute to program team to ensure deadlines are met. Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices. Performs other duties as directed.

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • Floating Holidays
  • 401(k) Plans