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Cordeck

Customer Care Representative

Pay: Not specified

Posted: 8 weeks ago

Location: Casa Grande, AZ (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/28/2026

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Based on Arizona data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,126 / year median in Arizona

-12% projected decline

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Job Description

Customer Care Representative - We offer a great company culture, competitive benefits, and an opportunity to grow within the organization! We are a growing manufacturing company based in Wisconsin with a facility in the Casa Grande, AZ area that offers its employees a great company culture, competitive benefits, and an to learn the entire manufacturing process from order generation through production.

The Company:

Cordeck is a family friendly company and is known for the great care we take with customers and employees alike. We are committed to serving our communities through charitable giving and employee involvement in community projects through a variety of sources. We believe in treating others the way we want to be treated, with courtesy and respect.

The Position :

We're looking for a Customer Care Representative who is willing to help out the production team when needed. The pay range is based on experience. We offer paid vacation and holidays, 401(k) with company match and profit sharing. We also offer a comprehensive health insurance packages for full-time positions.

Requirements:

1-3 years sales experience, Bachelor's degree in related field is a plus Proficient in Microsoft Office, Internet, Email, and Mac computers Time Management and good written, oral communication, and basic math skills

Responsibilities:

Answering customer phone calls and emails Providing material quotes and processing customer orders Providing Excellent Customer Service Monthly goals and objectives for service goals Cold calls and follow up calls to expand business Assisting the Production Team as needed.

The Location:

This position is based in Kenosha, WI. Why Should You Apply? Competitive pay Great benefits (Insurance, Paid Vacation & Holiday, 401(k) and Profit Sharing) Great company culture Reasonable work hours KAM Industries, Ltd., d/b/a Cordeck provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. EFCo6PCIPt