ADMINISTRATIVE DUTIES

Supervisory:

This job has no supervisory function.

Budgetary:

This job does not have budgetary responsibilities but carries out day-to-day activities within the approved budget.

Strategic Planning:

This job does not involve responsibility for strategic planning but carries out day-to-day activities that support program goals and track performance measures.

Policies/Procedures:

This job is responsible for carrying out our day-to-day activities in support of policies and procedures.

Compliance:

This job carries out day-to-day activities in accordance with Federal, State, and Local laws, rules, and regulations as well as City policies and procedures.

Council Communications:

This job carries out day-to-day activities in accordance with the Council's adopted priorities and direction.

Reporting:

This job does not have duties related to reporting to Federal/State/Local agencies.

EXAMPLES OF THE WORK PERFORMED

(ILLUSTRATIVE ONLY) Must be able to communicate with others in spoken and written English to ensure the safe and efficient operations of the business. Greets all incoming visitors with courtesy and promptness at the front entrance; ascertains their business; maintains building security while assisting them. Communicates on the telephone professionally and courteously. Comprehends and follows police department procedures both oral and written. Establishes and maintains effective working relationships with other employees and members of the public. Fingerprint digital and ink. Maintains confidentiality about information learned on the job. Handles money, makes changes correctly, and issues receipts for requested incident reports. Assists with inmate release property. Collects any outgoing mail to be picked up by mail carrier. Performs other work as assigned. To review the full job description, please click on the following link: Customer Service Representative - Police Job Description

MINIMUM REQUIREMENTS

High School Diploma or GED. One year of computer experience including Microsoft Office products, email, and the Internet. One year of cash-handling experience Requires someone who can work all shifts. Or any combination of education, experience, and training equivalent to the above Minimum Requirements.

DESIRED EXPERIENCE AND TRAINING

Customer Service experience

OTHER REQUIREMENTS

Regular attendance is an essential function of this job to ensure continuity.

CURRENT COMPENSATION AND BENEFITS

We are dedicated to fostering an inclusive and positive work environment. We offer competitive pay, outstanding benefits, and the chance to work with a committed team making a difference in our community. Located in the beautiful mountain town of Flagstaff, AZ, you'll enjoy a unique quality of life with outdoor recreation, stunning scenery and a welcoming community. Our total compensation package includes best-in-class benefits and an annual salary of $38,480.00 - $57,720.00 , based on the candidate's qualifications and experience.

Plus:

Arizona State Retirement System with 100% Match Employees are members of Arizona State Retirement System (ASRS) with a mandatory contribution rate of 12% 457 Deferred Compensation Options Up to 4% Annual Pay for Performance Increase Group Insurance including Health, Dental and Vision coverage Flexible & Health Savings Accounts 13 Paid Holidays, Vacation, Sick Leave, Personal Leave, Paid Parental Leave, Bereavement, Jury Duty Life Insurance, AD&D, Short- and Long-Term Disability and Voluntary Life Insurance First-Time Homebuyer Assistance Qualified Public Student Loan Forgiveness Employer Tuition Assistance Employee Clinic, Telehealth, Wellness Program & Incentives Tobacco Cessation Program Employer Assistance Program Recognition including Work i versary, Wonderful Outstanding Worker (WOW), On-the-Spot, 7k

Award, and City Manager's Excellence Awards Employee Discounts:

Mountain L ine Bus Eco Pass, Aquaplex, and Recreation Centers Please note that Compensation and Benefits are subject to change based on future policy change, budgetary impact, and Council changes. The City of Flagstaff is looking for team members who are passionate about community, innovation, and quality of life. 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