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Avianca Costa Rica

Customer Service Agent Seedling Part Time Temporary - Guatemala

Pay: Not specified

Posted: 1 week ago

Location: San Luis, AZ (Onsite)

Last Updated: 5 days ago

Hours: Part-Time

Expires: 10/10/2026

Career Insights for Customer Service Representative (General)

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Based on Arizona data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,126 / year median in Arizona

-12% projected decline

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Job Description

Job Description You are getting closer to touching the sky! ✈️ We want you to be part of this exciting journey where you can grow and develop alongside a highly trained and diverse team that will help you continue overcoming obstacles and reach your destination. 🎯 Part-Time Temp Customer Service Agent - Guatemala In this role, you will perform and ensure excellence in service, providing prompt and timely assistance; in order to fulfill the duties and responsibilities established in the operational manuals and the Integrated Management System.

Specific functions:

Assist, guide, and direct the passenger at each point of contact, according to what is established in the procedures; in order to ensure that the operation of the flights is handled safely and thus achieve quality in service. Ensure excellent customer service in accordance with Hospitality behaviors. Support the Supervisor, Lead Agent, or other colleagues, in case of delays, interrupted flights, overbooking, or cancellations, performing the functions assigned to you; in order to ensure the continuous improvement of the organization. Promote and manage the sale of additional products and services ( ancillaries ), with the aim of contributing to the team's sales metrics and improving the passenger experience.

Requirements Academic background:

Technician or Professional in any field.

Work experience:

minimum of 6 months in customer service.

Requirements:

flexibility to work at the airport in rotating shifts

Language:

intermediate English B2 Job location: Guatemala We know that with you we are going to win! This position is offered by the company. AeroSelect is not affiliated with the company, and your application is made directly with them. Job Details Function Ground Operations & Airports Sub-Function Customer Service Level Professional Contract Full-Time Location San Luis Talpa, United States Job

ID TCAHYQ

Interested in this position? You will be redirected to the company website Apply on company site AeroSelect Training 2-Day Onsite Programmes 2-day onsite programmes for aviation professionals: assessment prep and leadership essentials. View Programmes →