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Ping Hua Insurance Service Inc

保險助理 Bilingual Chinese - Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on California data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

保險助理 Bilingual Chinese
  • Customer Service Representative Ping Hua Insurance Service Inc Alhambra, CA Job Details Full-time | Internship $30,000
  • $80,000 a year 6 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Qualifications Mandarin Managing customer accounts Client inquiry handling Insurance sales Client interaction via phone calls
Full Job Description Immediate Hire:
Customer Service Representative
  • Join a Leading Asian American Insurance Agency in LA!
Are you looking for a long-term career with a stable, supportive team? We are one of the longest-standing Asian American insurance agencies in Los Angeles, and we are currently seeking a dedicated Customer Service Representative to join our family. This is an exciting opportunity to grow with a company that values commitment, integrity, and excellent customer service. Why Join Us? Stable Career Path
  • We value long-term relationships with our employees and customers. Inclusive Environment
  • Be part of a diverse, supportive team that appreciates different perspectives. Community Impact
  • Join a trusted agency that serves the local community with pride.
What We're Looking For:
Customer Service Experience
  • Previous experience in customer service is a plus, but we're happy to train the right person! Bilingual in Mandarin Chinese
  • Must be fluent in speaking Mandarin (writing skills not required). Insurance Experience / License
  • Not required, but definitely a bonus! Reliability
  • We're looking for someone who's ready to commit to a long-term role. Positive Attitude & Patience
  • You'll be helping people, so a friendly, professional, and patient demeanor is key!
What You'll Get:
Comprehensive Benefits Package
  • Group Medical Insurance, Paid Vacations, and Sick Leave. Competitive Compensation
  • Base Salary + Bonus potential. Career Growth
  • Opportunities for advancement and to get licensed if desired. Support with Citizenship
  • We are happy to help with citizenship support if needed.
Key Responsibilities:
Provide in-person and phone-based insurance quotes to new and existing customers. Document customer interactions and update records based on calls, payments, policy changes, and follow-ups. Handle customer inquiries about products, payments, policy updates, and general questions with a professional, positive attitude. If you're passionate about providing excellent customer service and eager to join a team that values your contribution, we'd love to meet you! Apply today for an immediate opportunity.
Job Types:
Full-time, Internship Pay:
$30,000.00
  • $80,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person