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Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Customer Service Representative at Specialized Recruiting Group - Irvine, CA Customer Service Representative at Specialized Recruiting Group - Irvine, CA in Aliso Viejo, California Posted in about 13 hours ago.
Type:
full-time Specialized Recruiting Group - Irvine is seeking a Customer Service Representative for a commercial equipment manufacturing company in the Irvine, CA area. Hours are 7:30am to 4:00pm, Monday to Friday. This is a full-time, permanent, evaluation hire opportunity starting at $24.00 to $27.00/hour. Responsibilities Prepare customer quotes and pricing information Enter sales orders and provide order confirmations Process invoices and maintain accurate order records Create shipping labels and coordinate outbound shipments Update customer portals with order and tracking information Handle inbound customer calls regarding orders, pricing, and lead times Perform general administrative tasks to support daily operations Requirements Minimum one year of customer service or order processing experience High level of attention to detail and accuracy Ability to manage a high volume of orders in a fast-paced environment Proficient with Microsoft Office and Outlook Accurate and efficient data entry ability Strong verbal and written communication skills Comfortable speaking with customers and resolving routine order-related inquiries At Specialized Recruiting Group, our team of employment professionals is deeply connected with local businesses that are actively hiring, giving you a competitive edge in your job search. Whether you are seeking a full-time position or a contract role, our experts are here to help. Enjoy personalized support and access to exclusive job opportunities when you partner with Specialized Recruiting Group.