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HP
HomeShield Pest Control
CSR - Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Work with the #1 Pest Control and Termite company in the area! Full Time We are seeking experienced Customer Service Representatives to join our winning team in Anaheim, CA! HomeShield Pest Control is a local family owned company that has been rapidly expanding since 2009. We pride ourselves on our 5-Star brand and reputation, achieved by our dedication to customer service. We believe that the way to maintain our expectational customer service is by hiring the best employees, we do this by hiring on integrity and character. HomeShield Pest Control provides a great work environment and a dynamic company culture that helps employees develop the skills and knowledge that increases earning potential and career growth.
JOB SUMMARY
Answering Heavy Customer Call Volume (call center atmosphere) Scheduling Inspections & Service Routing Technicians Order Entry Of New Customers Processing Payments Reporting Responding To Customer Emails/Inquiries Other duties as assigned by managementQUALIFICATIONS
High character, be willing to do the right thing Dedicated to customer service excellence Excellent organizational skills with the ability to multitask in a fast paced environment Extensive knowledge of the area logistics and routing Effective communication skills and strong attention to detailBENEFITS
Provide ongoing training so you can grow your career with us Paid Vacation, Holiday, & Sick If this career sounds like a fit for you, we want to hear from you! Please apply today.Job Types:
Full-time, Part-time Pay:
$20.00 - $23.00 per hourBenefits:
401(k) Dental insurance Health insurance Paid time off Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance