Customer Service Representative - Seasonal Smartex Apparel Inc. Anaheim, CA Job Details Full-time $22 - $25 an hour 2 hours ago Benefits Health insurance Dental insurance Vision insurance 401(k) matching Qualifications Bilingual CRM software Computer operation Customer returns handling Phone communication Customer service Sales order data entry High school diploma or GED Problem-solving Desktop applications Data entry Customer support Phone etiquette Client interaction via phone calls Customer data entry Full Job Description Wholesale Customer Service Rep. Smartex Apparel Inc. is looking for an experienced customer service rep to join our office in California for the holiday season. This position will be temporary with the possibility to transition into a permanent role.

Responsibilities:

Daily correspondence via phone and email with customers. Respond to emails in a timely manner Daily processing and entering of orders Friendly and professional demeanor by phone and email Manage any complaints customers may have Process returns with warehouse Become familiar with brand/ product knowledge Work with operations on available inventory to fulfill immediate orders Other duties as assigned in office

Requirements:

3-5 years experience working in a customer service role. Experience in a wholesale setting preferred. Have excellent written and verbal communication skills. Be comfortable working with computers and web-based applications. Ability to prioritize and manage tasks. Ability to work in a fast paced environment - during busy seasons. Ability to work on your own and willing to make decisions. Bilingual a preferred, but not required! If you feel like this could be the right fit, please submit your resume. Please note this is for a temporary position, compensation is based on experience and negotiable.

Job Type:

Full-time Pay:

$22.00 - $25.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 3 years (Required) Customer support: 3 years (Required) Data entry: 2 years (Required) Phone etiquette: 3 years (Required)

Problem-solving:

1 year (Preferred) CRM software: 1 year (Preferred) Ability to

Commute:

Anaheim, CA 92806 (Required)

Work Location:

In person