Customer Service Representative Ca New Generation Insurance Services Inc. Anaheim, CA Job Details Part-time $18 - $23 an hour 2 hours ago Benefits Flexible schedule Qualifications Computer operation Computer literacy Administrative experience Organizational skills Customer support Office management Full Job Description Job Overview We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the first point of contact for our valued clients, providing exceptional support and ensuring their needs are met with enthusiasm and professionalism. Your energetic approach and strong organizational skills will help foster positive relationships, resolve inquiries efficiently, and contribute to a seamless customer experience. This paid position offers an exciting opportunity to develop your office management and communication skills while making a meaningful impact on our community. Responsibilities Greet clients and visitors warmly at the front desk, creating a welcoming environment. Manage multi-line phone systems to handle incoming calls promptly and professionally. Provide accurate information about products, services, and company policies via phone or email. Utilize Microsoft Office tools, including spreadsheets and Word processing software, for data entry and record keeping. Maintain organized filing systems and manage calendar appointments to support office operations. Assist with data entry tasks using QuickBooks or other productivity software to ensure precise financial records. Support office management activities by handling clerical duties such as filing, copying, and scheduling. Communicate effectively with clients and team members to resolve issues quickly and efficiently. Demonstrate excellent phone etiquette and technical proficiency in handling customer inquiries. Qualifications Proven experience in office management, administrative support, or customer service roles. Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel) and familiarity with spreadsheets. Experience with QuickBooks or similar accounting software is preferred. Excellent organizational skills with the ability to prioritize tasks effectively. Bilingual abilities are a plus to serve diverse client needs better. Previous experience working with multi-line phone systems and front desk responsibilities is highly desirable. Exceptional communication skills, both verbal and written, along with strong phone etiquette. Demonstrated ability to handle data entry accurately while managing multiple tasks simultaneously. Join us in delivering outstanding customer support while honing your administrative expertise! This role is perfect for motivated individuals eager to grow their career in a fast-paced environment that values energy, professionalism, and a positive attitude.

Pay:

$18.00 - $23.00 per hour

Benefits:

Flexible schedule

Work Location:

In person