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Redwood Capital Bank
Customer Service Representative
Career Insights for Customer Service Representative (General)
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Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Customer Service Representative (Full-Time) - Arcata Branch Redwood Capital Bank is looking for a friendly, dependable Customer Service Representative to join our team at our Arcata Branch. As one of the first people our customers interact with, you'll play an important role in creating a welcoming experience while assisting with everyday banking transactions and building lasting relationships. If you enjoy helping people, thrive in a team environment, and take pride in providing exceptional customer service, we'd love to hear from you. Previous banking or cash-handling experience is a plus, but it's not required. We're happy to train someone with a positive attitude, strong attention to detail, and a genuine commitment to serving our customers. We value team members who embrace Redwood Capital Bank's community-focused culture and enjoy building meaningful relationships with local individuals and businesses.