Customer Service Representative / Office Admin G&F Beverly Hills, CA Job Details Full-time | Contract From $40,000 a year 14 hours ago Benefits Opportunities for advancement Qualifications Customer service

Full Job Description Job Title:

Customer Service Representative About Us:

We are a dynamic and growing company committed to helping home owners save their home from foreclosure. Our team values collaboration, innovation, and excellence in all that we do. We're seeking a Customer Service Representative/ Office Admin to join us in providing exceptional support to our valued clients.

Job Responsibilities:

Respond promptly and professionally to client inquiries via phone, email, and text. Assist clients with any kind of questions or concerns. Handle client's complaints with patience and empathy, ensuring a positive resolution. Document client interactions accurately and maintain records in our CRM system. Continuously seek ways to improve the client experience and contribute to team goals.

Qualifications:

Previous client service experience is preferred, but not required. Strong communication skills, both verbal and written. Empathetic and client-focused attitude. Ability to multitask and handle inquiries efficiently. Problem-solving skills and adaptability in fast-paced situations. Proficiency in using basic computer software and CRM systems. High school diploma or equivalent.

Perks:

Competitive salary. Opportunities for advancement within the company. Collaborative and supportive work environment. Ongoing training and development opportunities. Also, most importantly looking for someone with positive attitude, that can communicate and work well with others under any circumstance.

Job Types:

Full-time, Contract Pay:

From $40,000.00 per year

Physical Setting:

Office Experience:

Customer service: 1 year (Preferred) Ability to

Commute:

Beverly Hills, CA (Required) Ability to

Relocate:

Beverly Hills, CA:

Relocate before starting work (Required)

Work Location:

In person