Customer Experience Specialist

• 21421 TalentZok
• 3.6 Carson, CA Job Details Temporary $22 an hour 4 hours ago Benefits Health insurance 401(k) Qualifications NetSuite Zendesk Attention to detail Phone triage Technical Proficiency Quality data entry Ticketing system technical support Client interaction via phone calls Customer data entry Full Job Description Customer Experience Specialist
• TalentZok

OVERVIEW

Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below. Immediate opening for a Customer Experience Specialist in Carson, CA who possesses: Customer Service

• 3+ yrs.

(High Volume) Data Entry Zendesk or NetSuite Required Email resumes to or call 949.204.3861 FULL

DESCRIPTION

: The selected candidate will be responsible for: Accurately enter and manage detailed service tickets/cases daily Respond to inbound customer phone calls with professionalism and care Monitor open tickets and provide timely follow-up assistance Troubleshoot product issues, triage requests, and coordinate service part shipments Maintain an organized, detail-oriented approach while managing multiple priorities Utilize computer systems confidently to support day-to-day responsibilities The selected candidate will also possess: Strong communication and interpersonal skills Ability to multi-task and stay organized in a fast-paced setting Proactive problem-solver who takes initiative Tech-savvy and adaptable to new systems

Salary Range:

$22.00/hr For immediate and confidential consideration, please email your resume to or call 949.204.3861 More information can be found at www.talentzok.com

Pay:

$22.00 per hour

Benefits:

401(k) Health insurance

Work Location:

In person