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SUSHISAMBA

Reservationist

Career Insights for Call Center Representative

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What they do

A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.

$42,983 / year median in California

-1% projected decline

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Job Description

Reservationist
SUSHISAMBA - 3.6
West Hollywood, CA Job Details Full-time $23 an hour 11 hours ago Benefits Dental insurance Employee assistance program Vision insurance Qualifications Email customer support Promoting products Phone communication Table assignment Writing skills Answering guest questions English Mid-level Reservation systems Appointment scheduling Communication skills Event promotion Client interaction via phone calls Full Job Description
SUSHI SAMBA
has arrived in Los Angeles, bringing its iconic blend of Japanese, Brazilian, and Peruvian culture to the heart of West Hollywood. With locations in some of the world's most dynamic cities—Las Vegas, London, Dubai, Singapore and now L.A.—
SUSHI SAMBA
is known for culinary creativity, immersive design, and a high-energy atmosphere unlike any other. We're on the lookout for passionate and dynamic reservationists to join our team and help deliver unforgettable hospitality in a one-of-a-kind setting.
What You'll Do:
Communicate clearly and effectively with guests and co-workers Answer telephones in a prompt manner with appropriate scripting Answer all email enquiries promptly, accurately and with appropriate templates, if necessary Receive and record guests' dining reservations on SevenRooms, correctly and appropriately: Accurate allocation of tables in the correct restaurant Ensuring that all appropriate communications are followed with all bookings Promote and distribute information about
SUSHISAMBA
events and promotions Maintain contact with the General Manager and Sales Manager to ensure that booking details are handled properly and guest concerns are addressed To stay up-to-date with general knowledge about
SUSHISAMBA
concept and cuisine To stay up-to-date with Los Angeles events, restaurant trends and transport issues To be able to prepare reports for the restaurant per shift, if necessary and requested. Other duties may be assigned
What We're Looking For:
Previous experience working as a Reservationist within a fast-paced environment Excellent communication skills in the English language both written and verbal The ability to maintain and follow processes and standards Drive and ambition with the desire to learn and grow within the team Availability to work evenings, weekends and most holidays Full ownership of your role Valid documentation of your right to work in the U.S.
What We Offer:
$23 per hour Ongoing training and clear opportunities for growth Healthcare contributions for eligible employees with the option for employees to include dental and vision insurance 401k retirement plan Long service awards 50% discount when dining at
SUSHI SAMBA
Holiday parties Free daily staff meals on duty Quarterly company sponsored employee events Access to 24/7 employee assistance program Ready to make your mark? Join SUSHI SAMBA and be part of one of the most exciting restaurants in Los Angeles. Full Time 2 Years Experience $23 / Hour Skills Restaurant Experience Reservations

Benefits

  • 401(k) Plans
  • Other Retirement and Savings
  • Health and Wellness Programs
  • Dental Insurance