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YC
YDR Capital Team
Customer Support Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Customer Support Representative YDR Capital Team Chula Vista, CA Job Details Full-time $1,000 - $15,000 a week 23 hours ago Benefits 401(k) Professional development assistance Opportunities for advancement Qualifications Customer communication High school diploma or GED Event customer service Full Job Description Create Meaningful Connections at Every Event We believe every interaction is an opportunity to make a lasting impression. We're looking for a Customer Support Associate - Events to join our team in San Diego, CA. In this role, you'll engage with customers at community events and promotional locations, providing knowledgeable support, answering questions, and creating positive experiences from start to finish. Whether you're launching your career or looking to expand your customer service skills, we'll provide the training, mentorship, and opportunities to help you succeed. Daily Responsibilities of a Customer Support Associate - Events Welcome event attendees with a friendly, professional, and approachable attitude. Engage customers in meaningful conversations to understand their needs and provide helpful solutions. Explain available products, services, and promotional offers with confidence and accuracy. Assist customers through the enrollment process while ensuring a smooth and positive experience. Answer questions, resolve concerns, and deliver exceptional customer support throughout every interaction. Accurately complete customer information and maintain attention to detail during event activities. Collaborate with teammates to achieve daily goals while contributing to an energetic and supportive event environment. What We're Looking For in a Customer Support Associate - Events High school diploma or equivalent required. Excellent verbal communication skills with the ability to build trust and connect with a variety of customers. Customer-first mindset with a genuine enthusiasm for creating positive, memorable interactions. Thrives in dynamic, high-energy environments where no two days are the same. Reliable, coachable, and driven to continuously develop new skills and take on greater responsibility. Works well within a team while confidently taking ownership of individual tasks and goals. Why Join Us? Comprehensive hands-on mentorship Weekly pay plus performance incentives Leadership development and professional growth programs Supportive, collaborative, and team-oriented culture Valuable experience in customer engagement, communication, and event marketing Grow with a Team That Invests in You We're committed to helping our team members build rewarding careers through continuous learning, real-world experience, and opportunities to advance. If you enjoy connecting with people, thrive in a team environment, and are ready to grow professionally, we'd love to meet you.